FREQUENTLY ASKED QUESTIONS
You can ship your order to anywhere within the United Kingdom which is covered by parcel force. We strive for efficient service and we make sure all our parcels are packed to reduce the chances of any damages.
Will you restock items indicated as “out of stock?
We hope to be able to stock all of our products but because of supply chain issues sometimes we may be out of stock. We often urge people to patiently wait as we often restock every week. If not please feel free to reach out to us and a member of our team will be able to assist you!
Our return policy will make eligible goods which are faulty or deemed below our standards policy we will issue for a full refund and will arrange for the goods to be collected claims must be made within 24 hours of receipt of the goods. We reserve the right to dismiss claims we believe may be fraudulent in nature. A member of our team checks every parcel within a clear check policy to ensure quality control over all our orders.
Yes, you can apply for an account which allows you to be able to purchase over 600 canisters or 1 Crate. This is to safeguard misuse and ensure we are compliant of all UK regulations. Simply register an account on our website and send us a ticket in the contact us section outlining your company and your order requirements.
We reserve the right to suspend accounts or report individuals we believe are a potential risk to the general market.We work directly with local authorities and we do this to safeguard communities. We have a a Misuse Policy HERE _ https://mosawholesale.com/misuse-of-nitrous-oxide/